Custom Vinyl Windows Inc.

Many Metro Detroit homeowners are falling for the oldest tricks in the business. "Tin Man" tactics are still widely used in the window and siding selling industry. The owner of CUSTOM VINYL WINDOWS AND SIDING, INC. in Warren, MI., says that unknowing consumers are being taken advantage of everyday by these types of sales schemes. Many salespeople use such phrases as "I can only give you this deal tonight." Or "Tomorrow the price goes back up" to verbally pressure unsuspecting customers to buy. "If the price is good tonight, it should be good in the morning, next week or even next month".

Some start with a very highly inflated retail price, and then use large "drops" to bring the price down. Some commonly used "drops" are huge money-off coupons, discounts for putting signs in yards, and also manufacturer's rebates. There isn't any manufacturer that offers rebates on windows and siding. Finally 30, 40, and 50-year guarantees, which cover all parts and materials, are never offered by the manufacturer. Guarantees as such, come strictly from retailers. "If they should go out of business, where is your manufacturer's warranty?"

"With their kind of guarantees, when the manufacturer's warranty runs out, how long is the retailer going to stay in business to serve you?" There are many tricks the general public falls for, but have faith. There are still good companies out there. We recommend that a salesperson should give their best price first. Also find out how long the company has been in business and call the State Department of Commerce at (900-555-8374) to check their record. This is a good way to gage trustworthiness. Most importantly make sure all warranties and guarantees come from the manufacturer of the windows and siding, so you'll have protection even if the retailer closes shop.